Effective date: October 6, 2026
This policy applies to orders for COVIBE products fulfilled by Tech Horizon Inc.. Where you bought through an online marketplace, that marketplace’s delivery terms also apply to your order.
WHEN WE SHIP
Unless noted otherwise at the time of ordering, we ship all items within two days of receiving an order. You will receive notification of any delay to, or cancellation of, your order.
SHIPPING ADDRESS
For safety reasons we are not able to change the shipping address on an order once it has been placed.
- If your order has not yet shipped, please cancel it and place a new order with the correct shipping information.
- If your order has already shipped, please contact the carrier directly.
CANCELLING AN ORDER
You may cancel an order at any time before it has shipped. To cancel, email info@caponhome.com or call +1 (781) 325-8690, say that it is a Cancellation Request, and give your order number.
If your order has already shipped, you can refuse the package on delivery. The refund is applied once the refused package has been delivered back to our warehouse.
WHERE WE SHIP
We ship to addresses across the United States.
CONTACT US
Tech Horizon Inc.
Tel: +1 (781) 325-8690
Email: info@caponhome.com